Virtual Christian counselling across Canada · Affordable therapy: your first three sessions are free. Learn more
SCSoul CareChristian Counselling and Consulting

New to Soul Care

Everything you need to know before you begin

How to book, what it costs, what happens in your first session, and answers to the questions people ask us most.

How to get started

  1. Choose a service: individual, couples, family, group or affordable therapy.
  2. Choose a therapist: browse profiles by specialty, or ask us to match you.
  3. Book a free consultation on Jane: new clients start with a free consultation, then book ongoing sessions. Times on Jane are shown in Eastern time.
Book on Jane

Your first session

Your first session is a chance to share what brings you in, ask questions, and decide together on next steps. Individual sessions are typically 50 minutes. You set the pace, and you choose how much faith is part of your sessions.

Before your first session

Complete your intake forms on Jane. You will receive them by email after booking. Please finish them at least 24 hours before your session.
Check your insurance coverage. Ask your provider whether they cover a Registered Social Worker, Registered Psychotherapist or Canadian Certified Counsellor, and how much per year.
Find a private, quiet space. Somewhere you can speak freely without being overheard. Headphones help.
Test your internet and camera. Use a laptop, tablet or phone with a stable connection, and join a few minutes early.
Think about what you hope will change. You do not need the right words. A few notes about what brought you here is plenty.

Fees

Individual sessions start at $170. A limited number of sliding scale spots are available based on financial need, at each therapist’s discretion. Payment is due 24 hours before your session, by credit card or e-transfer.

ServiceLengthFee
Individual therapy50 minutesFrom $170
Couples therapy50 minutes$225
Family therapy50 minutes$325
Group therapy60 to 90 minutesVaries by program
Affordable Therapy Program (associate therapist in training)50 minutesFirst 3 free, then $80 until May 31, 2027

Insurance and receipts

Many extended health plans cover therapy. Here is how it works:

  1. Check your coverage first. Before your first session, confirm with your insurance provider that your therapist's designation is covered under your plan. You will find each therapist's credentials on their profile.
  2. Pay for your session. Payment is due 24 hours before your session, by credit card or e-transfer.
  3. Receive your receipt. We send you a receipt after each session.
  4. Submit to your insurance. Send your receipt to your provider for reimbursement.

Virtual sessions

All of our sessions are virtual, by secure video, so you can meet with us from anywhere in Canada. Most of our clients are in Alberta and Ontario, including Edmonton, Toronto and Ottawa. All you need is a private space and a phone or computer with a camera. Your secure video link comes from Jane.

Privacy

What you share in therapy is confidential, with the limits every registered therapist must follow, which your therapist will explain in your first session. Your records are kept in Jane, a secure health records platform.

Common questions

Answers about booking, fees, insurance, faith and more are all in one place.

Read our FAQ

If you need help right now

Soul Care is not a crisis service. Call or text 988 any time, or call 911 in an emergency.